Privacy Policy

1. Data We Collect

For the purpose of providing our services, we may collect the following categories of data:

• Identification and contact data: name, email address, phone number, delivery address.
• Operational data: parcel details (dimensions, weight), pickup and destination locations, preferred delivery time windows.
• Technical data: IP address, browser type, device information, platform usage statistics.
• Location data: when necessary for optimal route planning (e.g., through permission for GPS location services).

2. Purpose of Data Processing

We process your personal data for the following legitimate purposes:

• Creating and managing your user account.
• Planning, optimizing, and displaying delivery routes on the platform.
• Providing fast courier services and communicating regarding order status.
• Improving platform functionality and user experience.
• Fulfilling legal obligations and responding to official requests.

3. Cookies and Similar Technologies

The platform uses strictly necessary cookies for basic operation (e.g., login session). We may also use analytical cookies to understand how the platform is used. You can manage your cookie preferences in your browser settings.

4. Sharing Data with Third Parties

Your data may be shared only in the following situations:

• With our courier partners directly involved in executing the delivery, and only with the data strictly necessary for it.
• With technical service providers who help us operate the platform (hosting, analytics), who are contractually obligated to protect the data.
• When required by law or a competent authority.

We do not sell your personal data.

5. Your Rights

According to applicable legislation (including GDPR), you have the following rights:

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten") under certain conditions.
• Right to restriction of processing.
• Right to object to certain types of processing.
• Right to data portability.
• Right to withdraw consent at any time, if processing is based on consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Protection Contact

To exercise your rights or for any questions regarding the processing of personal data, please contact us at:

You have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing.